:root{--navy:#071b29;--teal:#168b82;--mint:#23b4aa;--paper:#f5f6f3;--ink:#142c38;--muted:#66767c;--line:#dce4e1;--white:#fff;font-family:Inter,'Segoe UI',Tahoma,Arial,sans-serif;color:var(--ink);background:var(--paper);font-size:14px}*{box-sizing:border-box}body{margin:0}a{color:var(--teal);text-decoration:none}button,input,select,textarea{font:inherit}button,.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;cursor:pointer;padding:11px 17px;background:white;border:1px solid var(--line);border-radius:8px;color:var(--ink);font-weight:600;line-height:1.35}button:hover,.button:hover{border-color:var(--teal);background:#f0f9f6}button:disabled{opacity:.5;cursor:wait}.primary{background:var(--teal);color:white;border-color:var(--teal)}.primary:hover{background:#10736c;color:white}.quiet{background:transparent;color:inherit;border-color:#ffffff30}.language{padding:7px 13px;font-weight:500}input,select,textarea{width:100%;padding:12px;background:#fff;border:1px solid #ccd7d3;border-radius:7px;color:var(--ink);margin-top:7px;min-width:0}textarea{resize:vertical;line-height:1.6}input:focus,textarea:focus,select:focus,button:focus-visible,a:focus-visible{outline:3px solid #23b4aa50;outline-offset:2px;border-color:var(--teal)}label{display:block;margin-bottom:19px;line-height:1.5;font-weight:550}label.check{display:flex;align-items:flex-start;gap:10px;font-weight:400}input[type=checkbox]{width:18px;height:18px;flex-shrink:0;margin-top:2px;accent-color:var(--teal)}[hidden]{display:none!important}.sidebar{position:fixed;inset-block:0;inset-inline-start:0;width:252px;background:var(--navy);color:#d6e3e7;padding:40px 27px;display:flex;flex-direction:column;z-index:10}.sidebar img{width:198px;height:auto}.workspace{font-size:10px;letter-spacing:2.3px;color:#7b9ba7;margin:41px 12px 20px}.sidebar nav{display:grid;gap:6px}.sidebar nav a{color:#bdcdd4;padding:13px 14px;border-radius:7px;font-size:13px}.sidebar nav a:hover,.sidebar nav a.active{color:white;background:#17323d;border-inline-start:3px solid var(--mint)}.sidebar-bottom{margin-top:auto;padding-top:30px;border-top:1px solid #ffffff20}.sidebar-bottom strong,.sidebar-bottom small{display:block;overflow-wrap:anywhere}.sidebar-bottom small{color:#94abb5;margin:7px 0 18px;font-size:11px}.sidebar-bottom button{font-size:12px}.with-nav{margin-inline-start:252px}.topbar{height:76px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 45px;color:var(--muted);background:#ffffff8c;font-size:12px}.topbar form{margin:0}main{max-width:1560px;margin:auto;padding:43px 45px 70px}footer{padding:22px 45px;border-top:1px solid var(--line);color:var(--muted);font-size:11px}h1,h2,h3,p{margin-top:0}h1{font-family:Georgia,'Times New Roman',serif;font-size:clamp(30px,3vw,43px);font-weight:400;letter-spacing:-1px;line-height:1.16;margin-bottom:16px}html[dir=rtl] h1{font-family:Tahoma,Arial,sans-serif;letter-spacing:0;font-size:34px}h2{font-size:19px;font-weight:600;line-height:1.4;margin-bottom:19px}h3{font-size:16px;line-height:1.5}p{line-height:1.7}small,.muted{color:var(--muted)}.eyebrow{font-size:10px;font-weight:650;letter-spacing:1.6px;color:var(--teal);text-transform:uppercase;margin-bottom:12px;display:block}.page-head{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:34px}.page-head p{margin:0}.page-head>.button{flex-shrink:0}.badge,.status{font-size:10px;letter-spacing:.3px;border-radius:30px;padding:7px 12px;background:#e7efed;color:#42615b;display:inline-block;white-space:nowrap;font-weight:600}.badge:before{content:'●';color:var(--teal);margin-inline-end:7px}.status.clarification,.status.issued,.status.open{color:#95600b;background:#fff0d5}.status.review,.status.kyc,.status.answered{color:#366882;background:#e6f1f9}.status.formed,.status.paid,.status.resolved{color:#18785c;background:#e1f3e9}.status.void{background:#f3e7e5;color:#a0473e}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:12px;overflow:hidden;margin-bottom:28px}.stats>div{background:white;padding:24px}.stats span{color:var(--muted);font-size:12px;display:block}.stats strong{font-family:Georgia,serif;font-size:36px;font-weight:400;display:block;margin-top:14px}.start-strip{display:flex;align-items:center;justify-content:space-between;gap:25px;background:var(--navy);color:white;border-radius:12px;padding:28px 32px;margin-bottom:30px}.start-strip h2{margin-bottom:5px}.start-strip p{color:#adc2ca;font-size:12px;margin:0}.start-strip form{display:flex;align-items:center;gap:10px}.start-strip select{margin:0;width:190px}.card{border:1px solid var(--line);border-radius:12px;background:white;padding:28px;margin-bottom:24px;min-width:0;box-shadow:0 4px 20px #142c3803}.section-head{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:21px}.section-head h2,.section-head h3{margin:0}.section-head .eyebrow{margin:0}.inline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.inline input,.inline select{margin:0;width:auto;max-width:230px}.case-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.case-card{display:block;border:1px solid var(--line);padding:23px;border-radius:9px;color:var(--ink);transition:transform .15s,box-shadow .15s}.case-card:hover{transform:translateY(-3px);box-shadow:0 9px 20px #071b2910;border-color:#9ac7bf}.case-card h3{font-family:Georgia,serif;font-size:23px;font-weight:400;margin-bottom:9px}.case-card p{color:var(--muted);font-size:12px;margin-bottom:6px}.card-foot{display:flex;justify-content:space-between;align-items:center;border-top:1px solid var(--line);padding-top:17px;margin-top:22px;font-size:11px;color:var(--muted)}.card-foot b{font-size:23px;color:var(--teal)}.empty{padding:35px 20px;color:var(--muted);grid-column:1/-1}.empty h3{color:var(--ink)}.content-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(300px,1fr);gap:24px;align-items:start}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.wizard-layout{display:grid;grid-template-columns:225px minmax(0,1fr);gap:28px;align-items:start}.step-nav{position:sticky;top:25px;display:grid;gap:8px}.step-nav button{justify-content:flex-start;border-color:transparent;background:transparent;padding:16px;text-align:start;color:var(--muted)}.step-nav button.active{color:var(--teal);background:#e1efea;border-color:#c6e0d6}.step-nav #save-status{padding:18px;color:var(--muted);font-size:12px;line-height:1.6}.wizard-step{max-width:760px;margin:auto;padding:10px}.wizard-step h2{font-family:Georgia,serif;font-weight:400;font-size:29px;margin-bottom:30px}.wizard-controls{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding-top:24px;margin-top:30px}.person-card{padding:22px;background:#f7f9f7;border:1px solid var(--line);border-radius:8px;margin-bottom:20px}.catalogue{border-top:1px solid var(--line);margin-top:30px;padding-top:25px}.activity-item{display:flex;gap:10px;padding:13px 0;border-bottom:1px solid var(--line);font-size:12px}.activity-item small{display:block;font-weight:400;margin-top:4px;line-height:1.5}.activity-item input{flex-shrink:0}.activity-chip{display:inline-flex;gap:8px;align-items:center;padding:8px 10px;background:#e5f3ed;border-radius:6px;margin:6px 6px 0 0;font-size:11px}.activity-chip button{border:0;padding:0 4px;background:none;font-size:17px}#activity-results{max-height:420px;overflow:auto}.notice,.payment-banner{padding:18px 22px;border:1px solid #bddcd3;background:#e8f5ee;border-radius:9px;margin-bottom:24px;line-height:1.6}.payment-banner{background:#fff5e5;border-color:#ead7b5;display:flex;justify-content:space-between;align-items:center;gap:15px}.journey{display:flex;margin:0 0 30px;padding:0;list-style:none;gap:5px}.journey>*{flex:1;border-top:3px solid #dce5e1;padding:13px 5px;font-size:11px;color:var(--muted)}.journey .current,.journey .active{border-color:var(--teal);color:var(--teal);font-weight:650}.document-row,.request-card,.timeline-item,.invoice-card{padding:20px 0;border-bottom:1px solid var(--line)}.document-row:first-child,.timeline-item:first-child{padding-top:0}.document-row:last-child,.request-card:last-child,.invoice-card:last-child{border-bottom:0}.document-row{display:flex;justify-content:space-between;align-items:center;gap:12px}.document-row small{display:block;margin-top:6px}.document-row .inline{font-size:11px}.document-row button{padding:8px 10px}.request-card .status{margin-bottom:12px}.preline{white-space:pre-line;overflow-wrap:anywhere}details{margin:15px 0;padding:14px 0;border-top:1px solid var(--line)}summary{cursor:pointer;font-weight:600;line-height:1.5}details[open]>summary{margin-bottom:20px}.timeline-item small{display:block;margin-bottom:10px}.timeline-item p{margin:0;font-size:13px}.timeline-item.internal{border-inline-start:3px solid #a4b4bb;padding-inline-start:15px;background:#f8f9fa}.pay-option{padding:19px 0}.invoice-line{display:grid;grid-template-columns:2fr 1fr;gap:12px}.invoice-card h2{font-size:27px;margin:7px 0}.mapping-layout{display:grid;grid-template-columns:1.5fr 1fr;gap:25px;align-items:start}#mapping-canvas{width:100%;height:auto;background:#f4f4f0;border:1px solid var(--line);touch-action:none;cursor:crosshair}#mapping-data{font-family:monospace;font-size:11px;direction:ltr}#mapping-rows>div{display:flex;justify-content:space-between;gap:8px;border-bottom:1px solid var(--line);padding:9px;font-size:11px}#mapping-rows button{padding:4px 8px}#signature-canvas{display:block;width:100%;height:160px;border:1px dashed #88a79c;border-radius:8px;background:white;touch-action:none;cursor:crosshair;margin:12px 0}table{width:100%;border-collapse:collapse;font-size:12px}td,th{text-align:start;padding:14px 10px;border-bottom:1px solid var(--line);overflow-wrap:anywhere}th{font-size:10px;letter-spacing:.6px;text-transform:uppercase;color:var(--muted);background:#f7f9f7}dl{display:grid;grid-template-columns:1fr 2fr;gap:12px;font-size:13px}dt{color:var(--muted)}dd{margin:0;overflow-wrap:anywhere}.auth-shell main{padding:40px;max-width:1300px}.auth-grid{display:grid;grid-template-columns:1.1fr 1fr;min-height:650px;border-radius:16px;overflow:hidden;box-shadow:0 15px 60px #071b2910;background:white}.auth-story{background:var(--navy);padding:65px;color:white;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}.auth-story:after{content:'';position:absolute;width:400px;height:400px;border:1px solid #23b4aa35;border-radius:50%;bottom:-210px;right:-160px;box-shadow:0 0 0 45px #23b4aa08,0 0 0 100px #23b4aa06}.auth-story img{width:245px;margin-bottom:65px}.auth-story h1{font-size:49px;max-width:420px}.auth-story p{color:#b3c8cf;max-width:380px}.auth-form{padding:65px;display:flex;flex-direction:column;justify-content:center}.auth-form h2{font-size:28px;font-weight:400;font-family:Georgia,serif}.auth-form .primary{width:100%;margin:12px 0 20px}.auth-card{max-width:520px;margin:45px auto}.auth-card img{width:230px;margin-bottom:30px}.error{max-width:650px;margin:50px auto}.danger{color:#aa433a}ul{padding-inline-start:22px;line-height:1.8}code{overflow-wrap:anywhere}.table-wrap{overflow:auto}
@media(min-width:1600px){main{padding-top:55px}}@media(max-width:1150px){.sidebar{width:220px;padding:35px 20px}.sidebar img{width:178px}.with-nav{margin-inline-start:220px}main{padding:32px 27px}.topbar{padding:0 27px}.content-grid{grid-template-columns:1fr}.section-head{flex-wrap:wrap}.wizard-layout{grid-template-columns:185px 1fr;gap:15px}.start-strip{align-items:flex-start;flex-direction:column}.mapping-layout{grid-template-columns:1fr}.auth-story,.auth-form{padding:40px}.auth-story h1{font-size:40px}}@media(max-width:760px){.sidebar{position:relative;width:100%;padding:22px;display:block}.sidebar img{width:170px}.workspace,.sidebar-bottom{display:none}.sidebar nav{display:flex;overflow-x:auto;margin-top:20px;gap:4px}.sidebar nav a{white-space:nowrap;padding:10px;font-size:11px}.with-nav{margin:0}.topbar{height:59px;padding:0 22px}main{padding:28px 18px}.page-head{align-items:flex-start;flex-wrap:wrap;gap:16px}.badge{display:none}.stats{grid-template-columns:1fr 1fr}.stats>div{padding:20px}.stats strong{font-size:30px}.case-grid{grid-template-columns:1fr}.card{padding:21px}.start-strip{padding:24px}.start-strip form{flex-wrap:wrap;width:100%}.start-strip select{flex:1}.inline input{max-width:100%}.form-grid{grid-template-columns:1fr}.wizard-layout{display:block}.step-nav{position:static;display:flex;overflow:auto;margin-bottom:20px;padding-bottom:8px}.step-nav button{white-space:nowrap;padding:12px;font-size:12px}.step-nav #save-status{min-width:130px;padding:12px}.wizard-step{padding:0}.journey{flex-wrap:wrap}.journey>*{min-width:30%}.document-row{align-items:flex-start;flex-direction:column}.payment-banner{align-items:flex-start;flex-direction:column}.auth-shell main{padding:18px}.auth-grid{display:block;min-height:0}.auth-story{padding:35px}.auth-story img{margin-bottom:35px;width:200px}.auth-story h1{font-size:34px;margin-bottom:12px}.auth-story p{margin-bottom:0}.auth-form{padding:35px}.auth-story:after{display:none}footer{padding:22px}.invoice-line{grid-template-columns:1fr 100px}dl{grid-template-columns:1fr}dd{margin-bottom:12px}h1{font-size:33px}.table-wrap{overflow:auto}}
.mfa-qr{max-width:240px;width:100%;display:block;margin:20px auto}.client-row{padding:22px 0;border-bottom:1px solid var(--line)}.client-row .inline{margin:12px 0}.journey span{display:block;font-size:10px;margin-bottom:8px}.journey b{font-weight:500}.wide{width:100%}
.next-action{border:1px solid #c5ddd5;border-inline-start:4px solid var(--teal);padding:24px 28px;background:#edf5f0;border-radius:10px;margin-bottom:28px}.next-action h2{margin:0 0 6px}.next-action p{font-size:12px;color:var(--muted);margin:0}.next-action .eyebrow{margin-bottom:9px}
.mobile-logout{display:none}@media(max-width:760px){.mobile-logout{display:block}.mobile-logout button{font-size:11px;padding:8px}.topbar{gap:10px}.topbar>span{max-width:145px;font-size:10px}.start-strip form{flex-direction:column;align-items:stretch}.start-strip select,.start-strip button{width:100%}}
.case-signals{display:flex;gap:7px;flex-wrap:wrap;margin-top:15px}.checklist-row{display:flex;justify-content:space-between;align-items:center;gap:15px;border-bottom:1px solid var(--line);padding:11px 0;font-size:12px}.checklist-row button{padding:7px 12px}.upload-box{margin-top:24px;padding-top:22px;border-top:1px solid var(--line)}
/* Employee operations workspace, distinct from customer application cards. */
.employee-workspace{--paper:#eef2f5;--teal:#21647c;--mint:#39a4b2}.employee-workspace .topbar{background:#112e40;color:#edf5f6;font-weight:600;letter-spacing:.04em}.employee-workspace .card{border-top:3px solid #d3a866}.employee-workspace .sidebar{background:#102a3a}.queue-scroll{overflow-x:auto}.work-queue{width:100%;border-collapse:collapse;text-align:left}.work-queue th{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);padding:16px 12px;border-bottom:1px solid var(--line)}.work-queue td{padding:20px 12px;border-bottom:1px solid var(--line);vertical-align:middle}.work-queue small{display:block;color:var(--muted);margin-top:7px}.work-queue strong{display:block}.staff-client-summary{display:flex;align-items:center;gap:28px;padding:22px;background:#fff;border:1px solid var(--line);border-left:4px solid #d3a866;border-radius:10px;margin-bottom:24px}.staff-client-summary div{display:grid;gap:7px;flex:1}.staff-client-summary small{letter-spacing:.1em;color:var(--muted)}.credential-panel{background:#edf6f3;border:1px solid #a5c8bc;padding:22px;border-radius:10px;margin:20px 0}.credential-panel input{font-family:monospace}.employee-workspace .page-head h1{font-size:clamp(28px,3vw,42px)}@media(max-width:700px){.staff-client-summary{align-items:stretch;flex-direction:column;gap:15px}.work-queue{min-width:680px}}
.case-actions{display:flex;flex-wrap:wrap;gap:10px;margin:18px 0 26px}.workflow-control{border-left:4px solid var(--teal)}.workflow-control button.primary{margin-top:16px}.status-help{margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}.readiness-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.readiness-grid>div{display:grid;align-content:start;gap:9px;border:1px solid var(--line);padding:18px;border-radius:8px}.readiness-grid span,.readiness-grid small{color:var(--muted);line-height:1.5}.task-list>a,.task-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:19px 0;border-bottom:1px solid var(--line)}.task-list small{display:block;color:var(--muted);margin-top:7px}.task-list>a>span{font-weight:650;flex-shrink:0}.customer-tasks{border-left:4px solid var(--teal)}html{scroll-behavior:smooth}section[id],details[id]{scroll-margin-top:20px}@media(max-width:800px){.readiness-grid{grid-template-columns:1fr 1fr}.task-list>a,.task-row{align-items:flex-start;flex-direction:column}}@media(max-width:480px){.readiness-grid{grid-template-columns:1fr}.case-actions>.button{flex:1 1 45%}}

.account-menu{position:relative;margin-inline-start:auto}.account-menu summary{cursor:pointer;display:flex;align-items:center;gap:9px;list-style:none}.avatar{border-radius:50%;background:#d9eeea;color:#073e3a;width:32px;height:32px;display:inline-grid;place-items:center;font-weight:700}.account-popover{position:absolute;inset-inline-end:0;top:44px;z-index:50;background:white;border:1px solid #d8e1e4;border-radius:12px;padding:12px;min-width:240px;box-shadow:0 12px 30px #102b3920}.account-popover a{display:block;padding:10px;color:#102b39}.admin-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:20px}.narrow{max-width:680px}.save-state{display:block;font-size:13px;padding:8px 0;color:#28665d}.save-state.error{color:#a23d25}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #23b4aa;outline-offset:3px}@media(max-width:640px){.topbar>span{display:none}.account-menu{margin-inline-start:0}.account-popover{inset-inline-start:0;inset-inline-end:auto;max-width:85vw}}

select[multiple]{min-height:140px;border-radius:9px;padding:8px;background:#fff;font:inherit}select[multiple] option{padding:6px;border-radius:4px}select[multiple] option:checked{background:#d9eeea;color:#12463e}.preserve-lines{white-space:pre-wrap}
/* ALDERCREST 1.4.2 — unified portal controls and clear quote actions */
:root{--control-height:42px;--control-radius:9px}
button,.button{min-height:var(--control-height);border-radius:var(--control-radius);padding:10px 15px;vertical-align:middle;white-space:normal;text-align:center;max-width:100%}
.inline-form{display:inline-flex;margin:0;min-width:0}
.inline-form button{width:100%}
.notification-pill{display:inline-flex;justify-content:center;align-items:center;flex-shrink:0;min-width:23px;height:23px;padding:0 7px;border-radius:999px;background:#c82d35;color:#fff;font-size:12px;font-weight:800;line-height:1;letter-spacing:0}
.sidebar .nav-quote-link{display:flex;justify-content:space-between;align-items:center;gap:10px}
.sidebar .notification-pill{background:#d93541;color:#fff}
.case-heading-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:flex-end}
.case-heading-actions>.button{min-height:44px}
.quote-nav-button{border-color:#a8caca;background:#e8f5f3}
.case-quote-alert{border-inline-start:4px solid var(--teal)}
.quote-overview{border:1px solid #b9d7ce;border-inline-start:5px solid var(--teal)}
.quote-overview .section-head,.case-quote-alert .section-head{display:flex;align-items:center;gap:14px;justify-content:space-between}
.quote-offer-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(275px,1fr));gap:12px}
.quote-offer{display:flex;justify-content:space-between;align-items:center;gap:15px;min-width:0;padding:16px 18px;border-radius:10px;background:#eef7f4;border:1px solid #d2e5dd;color:var(--ink)}
.quote-offer:hover{border-color:var(--teal)}
.quote-offer>span:first-child{min-width:0;display:grid;gap:6px}
.quote-offer small{color:var(--muted);font-size:12px}
.quote-offer strong{font-size:17px;overflow-wrap:anywhere}
.quote-offer>.button{flex-shrink:0}
.quote-amount-inline{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:700;color:#16645d}
.quote-amount-inline .notification-pill{min-width:18px;height:18px;font-size:10px}
.quote-directory-row{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}
.quote-directory-total{font-weight:750;font-size:18px;margin-top:9px}
.checklist-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(130px,max-content) minmax(155px,max-content);align-items:center;column-gap:16px;row-gap:10px;padding:16px 0}
.checklist-copy{min-width:0;overflow-wrap:anywhere}
.checklist-copy small{display:block;margin-top:6px}
.checklist-copy p{margin:8px 0 0;white-space:pre-line}
.checklist-status{display:flex;justify-content:flex-start;min-width:0}
.checklist-status .status{display:inline-flex;align-items:center;white-space:normal;text-align:center}
.checklist-actions{display:flex;justify-content:flex-end;align-items:center;gap:8px;min-height:var(--control-height)}
.checklist-actions .button-small{padding:8px 12px;font-size:12px;min-height:36px;min-width:76px}
.client-row{display:grid;grid-template-columns:minmax(180px,1fr) minmax(280px,2fr);align-items:center;gap:18px 24px}
.client-row>div:first-child{min-width:0}
.client-row h3{margin:0 0 5px}
.client-row p{margin:0;overflow-wrap:anywhere}
.client-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;align-items:stretch}
.client-actions>.button{display:flex;width:100%}
.client-actions form{margin:0}
.client-new-case{display:grid;grid-template-columns:minmax(115px,1fr) auto;gap:8px}
.client-new-case select{min-height:var(--control-height);margin:0}
.client-access-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.client-actions button{width:100%;min-width:0}
.case-chat{margin-top:25px;border-inline-start:4px solid var(--teal)}
.case-chat .section-head{align-items:center;justify-content:space-between}
.chat-case-reference{color:var(--muted);font-weight:700;overflow-wrap:anywhere}
.chat-thread{display:flex;flex-direction:column;gap:16px;padding:18px 12px;min-height:120px;max-height:520px;overflow:auto;background:#f5f8f7;border:1px solid var(--line);border-radius:12px}
.chat-bubble{width:fit-content;max-width:min(82%,780px);min-width:170px;padding:14px 18px;border-radius:12px;background:#fff;border:1px solid #dce6e3;overflow-wrap:anywhere}
.chat-bubble.chat-customer{align-self:flex-end;background:#e6f4f1;border-color:#c8e4dc}
.chat-bubble.chat-team{align-self:flex-start}
.chat-bubble.chat-internal{background:#fff9e9;border-inline-start:4px solid #bf9145}
.chat-meta{display:flex;gap:6px 12px;flex-wrap:wrap;align-items:center;margin-bottom:9px;font-size:11px;color:#5d7574}
.chat-meta time{font-size:10px}
.chat-bubble p{white-space:pre-wrap;margin:0;font-size:13px;line-height:1.7}
.chat-compose{margin-top:20px}
.chat-compose label:not(.check){margin-bottom:10px}
.chat-compose textarea{min-height:100px}
.case-updates summary{padding:4px 0}
@media(max-width:1050px){.checklist-row{grid-template-columns:minmax(0,1fr) auto}.checklist-actions{grid-column:1/-1;justify-content:flex-start}.client-row{grid-template-columns:1fr}.client-actions{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){.quote-offer{align-items:stretch;flex-direction:column}.quote-offer>.button{width:100%}.case-heading-actions{justify-content:flex-start;width:100%}.case-heading-actions>.button{flex:1 1 135px}.checklist-row{grid-template-columns:1fr}.checklist-status,.checklist-actions{grid-column:1}.checklist-actions{justify-content:flex-start}.checklist-actions>.button,.checklist-actions>.inline-form{flex:1 1 110px}.client-actions{grid-template-columns:1fr}.client-new-case{grid-template-columns:1fr}.client-access-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-bubble{max-width:96%}.chat-thread{padding:10px}.quote-directory-row>.button{width:100%}}
/* 1.4.3 -- communication center: consistent actions, responsive inbox */
.nav-message-link{display:flex!important;align-items:center;justify-content:space-between;gap:10px}
.nav-message-link .notification-pill{min-width:23px;text-align:center}
.nav-message-link .notification-pill[hidden]{display:none}
.inbox-action{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}
.inbox-action h2{margin-top:0}.inbox-action form{margin:0}
.inbox-filters{display:flex;gap:9px;flex-wrap:wrap;margin:18px 0}
.inbox-filters .button{min-height:42px;display:inline-flex;align-items:center;gap:7px}
.inbox-shell{padding:18px}
.inbox-thread{display:flex;align-items:center;gap:15px;padding:18px 12px;border-block-end:1px solid var(--line);color:inherit;text-decoration:none;border-radius:8px}
.inbox-thread:hover,.inbox-thread:focus-visible{background:#eff7f5;outline-offset:2px}
.inbox-attention{border-inline-start:4px solid #bf5147;background:#fffaf8;padding-inline-start:14px}
.inbox-avatar{display:grid;place-items:center;flex:none;width:44px;height:44px;background:#e5eeeb;color:#154f46;border-radius:50%;font-weight:750}
.inbox-thread-text{flex:1;min-width:0;display:flex;flex-direction:column;gap:6px}
.inbox-thread-text strong,.inbox-thread-text small{overflow-wrap:anywhere}
.inbox-thread-text small,.inbox-snippet{font-weight:400;color:var(--muted)}
.inbox-snippet{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}
.inbox-thread-state{flex:none;text-align:end;display:grid;gap:5px;justify-items:end}
.inbox-thread-state small{font-size:11px;color:var(--muted)}
.inbox-toolbar{display:flex;align-items:end;justify-content:space-between;gap:16px;flex-wrap:wrap}
.inbox-toolbar form{margin:0}.inbox-toolbar label{min-width:210px}.inbox-chat-thread{max-height:min(62vh,680px);min-height:250px}
.chat-compose input[type=file]{max-width:100%}
@media(max-width:650px){.inbox-shell{padding:10px}.inbox-thread{gap:10px;padding:14px 6px}.inbox-avatar{width:36px;height:36px}.inbox-thread-state small{display:none}.inbox-toolbar form,.inbox-action form{width:100%}.inbox-toolbar form button,.inbox-action button{width:100%}.inbox-thread-text strong{font-size:13px}.inbox-thread-text small{font-size:11px}}

/* 1.4.6: consistent action areas and integration forms */
.action-center-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.action-center-grid>a{display:flex;flex-direction:column;gap:8px;padding:19px;border:1px solid var(--line);border-radius:10px;background:#f8fbfa;color:var(--ink)}
.action-center-grid strong{font-size:25px;color:var(--teal)}
.action-center-grid span{font-size:12px;line-height:1.5}
.connector-tests{display:flex;flex-wrap:wrap;gap:12px}.connector-tests form{margin:0}.connector-tests button{min-width:155px}
@media(max-width:950px){.action-center-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:500px){.action-center-grid{grid-template-columns:1fr}.connector-tests{display:grid;grid-template-columns:1fr 1fr}.connector-tests button{min-width:0;width:100%}}

/* 1.4.7: shared action sizing, responsive operations and accessible connector setup */
.case-actions, .case-heading-actions, .connector-tests, .inbox-filters {
  display:flex; align-items:center; align-content:center; gap:.65rem; flex-wrap:wrap;
}
.case-actions .button, .case-heading-actions .button, .connector-tests button,
.inbox-filters .button, .document-row .button {
  min-height:2.65rem; display:inline-flex; align-items:center; justify-content:center;
  text-align:center; white-space:normal; line-height:1.25; box-sizing:border-box;
}
.document-row {display:flex; flex-wrap:wrap; align-items:flex-start; gap:.75rem;}
.document-row > div {min-width:230px;flex:1 1 300px;}
.document-row > details,.document-row > form {flex:0 1 auto;max-width:100%;}
.document-row form {display:flex;flex-wrap:wrap;gap:.5rem;align-items:center;}
.integration-identity {display:flex;flex-direction:column;gap:.6rem;margin:1rem 0;padding:1rem;
  border:1px solid var(--line, #d6dce5);border-radius:.75rem;overflow-wrap:anywhere;}
.integration-identity code {font-size:.86rem;white-space:normal;overflow-wrap:anywhere;}
.connector-tests form {flex:1 1 180px;}
.connector-tests button {width:100%;}
@media (max-width:700px) {
  .case-actions .button,.case-heading-actions .button,.connector-tests form,
  .connector-tests button,.inbox-filters .button {flex:1 1 100%;width:100%;}
  .document-row, .document-row form, .form-grid {grid-template-columns:minmax(0,1fr);max-width:100%;}
  .document-row > div {min-width:0;}
  .document-row > form {width:100%;}
  .document-row form > button {flex:1 1 150px;}
}

/* 1.4.9 accessible mobile multiple-choice control: iOS native picker workaround. */
.mobile-multi-native{position:absolute!important;width:1px!important;height:1px!important;opacity:0!important;pointer-events:none!important;overflow:hidden!important;}
.mobile-multi-trigger{width:100%;min-height:48px;text-align:start;justify-content:flex-start;overflow-wrap:anywhere;white-space:normal;margin-top:7px;border:1px solid #ccd7d3;}
.mobile-multi-overlay{position:fixed;inset:0;z-index:9999;background:#071b2999;display:flex;justify-content:center;align-items:center;padding:12px;}
.mobile-multi-dialog{background:white;color:var(--ink);border-radius:16px;padding:18px;width:min(100%,540px);max-height:88dvh;display:flex;flex-direction:column;box-shadow:0 15px 45px #071b2930;}
.mobile-multi-dialog h2{margin-bottom:10px;flex-shrink:0;}
.mobile-multi-dialog input[type=search]{margin:0 0 10px;flex-shrink:0;min-height:46px;font-size:16px;}
.mobile-multi-list{overflow-y:auto;overscroll-behavior:contain;min-height:0;flex:1;border:1px solid var(--line);border-radius:9px;}
.mobile-multi-row{display:flex;align-items:center;gap:15px;padding:12px 14px;min-height:49px;margin:0;border-bottom:1px solid var(--line);font-size:14px;font-weight:450;cursor:pointer;}
.mobile-multi-row input[type=checkbox]{width:21px;height:21px;flex-shrink:0;margin:0;}
.mobile-multi-row span{flex:1;}
.mobile-multi-actions{display:flex;gap:12px;margin-top:14px;flex-shrink:0;}
.mobile-multi-actions button{flex:1;min-height:46px;}
@media(max-width:400px){.mobile-multi-dialog{padding:12px}.mobile-multi-overlay{padding:7px}}

/* ALDERCREST 1.4.9 */
.eligibility-card{max-width:850px}.eligibility-declaration{line-height:1.85;white-space:normal}.eligibility-card .check{margin:20px 0}.eligibility-card .inline{display:flex;flex-wrap:wrap;gap:12px;align-items:center}


/* ALDERCREST 1.4.10: trustworthy save feedback and calm, accessible application UI */
.wizard-progress-panel{display:flex;align-items:center;gap:18px;margin-bottom:18px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:13px 20px;color:var(--ink);font-size:12px;font-weight:700}
.wizard-progress-track{display:block;flex:1;height:6px;border-radius:20px;background:#e4efec;overflow:hidden}
#wizard-progress-bar{display:block;background:var(--teal);height:100%;border-radius:20px;transition:width .2s ease}
.wizard-error{background:#fff2f0;color:#8b2a22;border:1px solid #efb7ad;border-radius:10px;padding:15px 18px;line-height:1.55;margin-bottom:22px;font-weight:600}
.step-nav #save-status[data-state=error]{background:#fff2f0;color:#8b2a22;border:1px solid #efb7ad;border-radius:9px;padding:13px}
.step-nav #retry-wizard{border-color:var(--teal);color:var(--teal)}
.wizard-step h2{letter-spacing:-.4px}.wizard-step h3{margin-top:24px}
#wizard-finish{min-height:48px;font-size:14px;box-shadow:0 6px 14px #168b8220}
.wizard-controls button{min-height:44px}.step-nav button{min-height:44px}
.customer-workspace .card:has(> #wizard-error){box-shadow:0 10px 35px #071b2909}
@media(max-width:850px){.wizard-progress-panel{padding:12px 14px}.step-nav{gap:5px}.step-nav #save-status{padding:8px}}
@media(max-width:650px){.wizard-progress-panel{flex-wrap:wrap}.wizard-progress-track{flex-basis:100%}.wizard-controls{gap:10px}.wizard-controls button{min-width:0;flex:1}#wizard-finish{width:100%}}
@media(prefers-reduced-motion:reduce){#wizard-progress-bar{transition:none}}
